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Customer Service

Should you require information or help, please contact us by email, we will be happy to assist you.

 SHIPPING TIMES

  • We offer Express shipping using DHL and FED-EX as our shipping partners
  • It will take 12 to 48 hours to process your order.
  • Once you received your tracking number it will take 5 - 9 working days for you to receive your order.
  • For handmade / Leather products, it will take up to 15 - 18 working days for you to receive your order.
  • Next-day and Express delivery options also available for some products.
  • See the delivery FAQs for details on shipping methods, costs and delivery times.

  SHIPPING  COSTS

EXCHANGES, RETURNS AND REFUNDS

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund and no addition cost for our customers.

Refunds will be charged back to the original form of payment used for purchase.

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